Hello! Dear friends ! Welcome to the official website of Shanghai YNRUN Plastic Machinery Co., Ltd

24小时服务热线:24-hour Hotline : +86-13661989441

Service purpose


Provide free pre-sale selection service, in-depth communication and exchange of product technology before purchasing, provide reasonable products, consider whether to minimize the cost, maximize the efficiency of performance conditions, and arrange engineers to improve reasonably according to the special requirements of customers when considering that the cost performance ratio of products cannot meet the industrial and mining requirements. Inform users of delivery date, warranty period, tax rate, transportation mode, installation, after-sales service, etc

Supply service in sale


Respect each user, give users a relaxed and pleasant overall value service, and compare the cost performance: compare price, quality and service, maximize efficiency and achieve higher cost performance. During production, relevant technical personnel can come to our company for product supervision and inspection. Timely and accurate product information, so that users get first-hand time and information control, after signing the contract, according to the contract, guarantee quality and quantity on time delivery, provide a complete service system.

After sales technical service

To implement a sound user file and full service system, each user will assign professional technicians to provide free technical consultation, installation guidance, tracking service and related consulting services, so that you can truly realize the advantages of professional service.

1

Products provided by the company from the date of supply, within the warranty period, confirmed to be caused by the production of defects affecting the use of products, are implemented Three Guarantees service.

2

If users find product quality problems or service complaints, after receiving the user's letter, according to the distance of the distance, the city's urban area will arrive at the scene within 4 hours. In case of major problems in other areas, they should arrive at the scene in time and give timely reply to solve them, so as to ensure users' satisfaction.

3

Product damage caused by transportation, loading and unloading, storage, unauthorized disassembly or improper maintenance is not within the scope of three guarantees. In case of improper use or beyond the warranty period, the company will provide lifelong technical services to the products, and only charge the cost of accessories.

4

The company promises to provide maintenance service quickly at the most favorable price after the expiration of warranty period, and send technical personnel to the buyer's site for technical service at the buyer's request.

5

The company has sufficient supply, complete varieties, rich accessories, strict emergency plan and measures, which can timely solve the temporary emergency needs of users.

6

In the process of using the product, the company will actively adopt and improve the feedback from users on product quality, performance, improvement opinions or other constructive suggestions, so as to further improve the product quality and better repay the users.